The digital revolution is upon us and advancing at lightning speed.
Because of this, perhaps no expertise has been more challenged than customer loyalty. Buyers have more choices than ever and face-to-face exchanges are increasingly being replace with screen time. Just think: How many Zoom calls have you been on since the Pandemic began?
Here, I will post about Earning Customer Loyalty in a Digital World. Along with sharing what I know, I’ll be reaching out to experts for their tips on making the most of digital platforms.
I look forward to sharing our learning together — Jill