Luby’s Incorporated: Brand Turnaround
How do you know whether a brand can be saved? How do you bring it back? …
Swiftwick’s Loyal Customers
I recently partnered with Swiftwick, a premier “runner’s sock” made in southern USA!!!! …
Win Back the Customers You Have Lost
In the erratic economy of these past years, you probably have customers who have left you. Many had no choice. It was about the economy — not about you. …
Harvard Business Update
Five Questions about Customer Loyalty with Jill Griffin …
Trust Tools for Tough Times
Trust. It’s in short supply these days and for good reason. …
