There are always noticeable clues that can tell you that your on the brink of losing a customer. Pay attention. Monitor closely. Act swiftly before the relationship sours. The sooner you realize the customer is about to be lost, the quicker and better you can act …

The journey is a marathon, not a sprint and sometimes things might not always go as planned. That’s OK. But having that long-term vision of where you want to be 5 years down the line will help you stay on course. …

If you’re interested in something, raise your hand and ask for it. Women are often fantastic advocates for others, but not always for ourselves. Over the years, I am grateful to have found mentors who really encouraged me to have those conversations. It’s made all …

When you take on a challenge like this, don’t look back, look forward. Keep your finger on the pulse on what customers, associates and channel partners want and need. Then, execute. And do it bravely while still being circumspect about how things are going. …

Believe in yourself. If you don’t it’s difficult for others to believe in you. Trust your instincts and you will never regret it. Simply because you are a woman you will have much more to navigate. Have confidence. …

Sometimes a crisis can be a mirror to show us exactly who we are. And, if what has happened this year is any indication, we are well. Our future is bright, as it has always been. …

If an idea comes to you – especially for women and women of color – if you have the ability to take 5 or 20 or 25 minutes a day to work on it, do it. …

There’s no doubt that the past six months have been like no other half year in our lifetimes. But there will be good things that come from it, silver linings of a sort. …