I am passionate about helping women (and men) rise as leaders into Senior Management and onto Corporate Boards.
Through personal coaching, keynotes, and workshops, I train individuals, leaders, and teams to tap into their passions and make change happen.
I know of what I speak: For over a decade, I have served as an Independent Board Director for Luby’s/Fuddruckers Restaurants (NYSE: LUB). Because I am constantly saturated with new learning, my board experience has made me a better leader and, best of all, a better person. I want others to have the same privilege!
I grew up in rural North Carolina surrounded by talented teachers who taught me the love of writing. In the late eighties, I launched a solo customer loyalty consultancy smack dab in what I now know was Austin’s biggest business downturn. While teaching part-time at UT’s business school, I began working on what I intuitively knew could be my best company brochure: a published book. Little did I know that it would take me seven long years of setbacks and unthinkable twists and turns. Many times, I thought of giving up. But with the release of Customer Loyalty: How to Earn It (Lexington Books, 1995), I finally became a published author. Right off the bat, the book became “hot” and put me on the map both nationally and internationally. Even Red McCombs, the UT powerhouse and oft-quoted billionaire, read my book and contacted me. Five business books have followed.
My alma mater is the University of South Carolina Moore School of Business. There, I earned my Bachelor of Science in Business (Magna Cum Laude) and was determined to get my MBA. That’s when I learned a valuable lesson: Ask for the money! Internships and a fellowship followed, and I graduated debt free. Two decades later, it was my turn: I established the Moore School’s Jill Griffin MBA Fellowship to give a leg-up to needy students (sorta like me).
Out of grad school, I joined RJ Reynolds Tobacco Company. Day-after-day, generous bosses and mentors helped me learn the business. I did my part by often working “double shifts.” My bosses noticed and rewarded me with promotion after promotion. I learned first-hand how to build valuable brands, how to co-create and critique Madison Avenue advertising and most importantly, how to lead teams that build strong bonds with cross-functional partners. When I resigned to join an Austin start-up, I was at the helm of RJR’s largest brand, Winston.
Loving the city of Austin as I do, I was delighted to serve eight years as Chairwoman of. VisitAustin.org. Trust me, it was the best pro-bono job on the planet!
My hobbies include “being there” for my circle of family and friends, acrylic painting, World War II history and, I’ll be candid… recreational shopping!